Tuesday, May 25, 2010

How do i change my security question if i cannot remember alternate email address used do to relocating often?

have moved but always used yahoo for mail address do not remember email address i used originally . I am having problems with my ex changing my password because he knows my info and security question.
How do i change my security question if i cannot remember alternate email address used do to relocating often?
Without all of the information that they require they will not let you change your security question.





FYI


To complete your registration for a Yahoo! account, you need to enter an alternate email address. We use the alternate email address to send you information regarding your account, updates regarding Yahoo!, and a new password if you ever need one sent to you. We have found this to be an effective tool, especially if someone is having problems with their Yahoo! Mail account.





An alternate e-mail address is very important to have. Without one Yahoo! will not allow you to make changes unless you have a credit card on file for a verfication you are that person.





my-login-request@yahoo-inc.com


For security reasons, we request that you send this information from the Yahoo! Mail account associated with the Password Question and Secret Answer. For the Subject of the email, type: Password Question and Secret Answer.





In the text of the email, include:





Your Yahoo! Mail ID.


The ZIP code you gave when you registered for the account (non-U.S. residents, please include country).


Your birthdate.


The alternate (non- Yahoo!) email address listed for your Yahoo! ID.


Your current Password Question and Secret Answer (exactly as you entered them at registration).


Your new Password Question and Secret Answer.


Please Note: The punctuation, spelling, and spacing of your new Secret Answer are important. We copy the Secret Answer exactly as it appears in your email.





When we've received and verified the above information, we'll notify you that the change has been made.


http://help.yahoo.com/l/us/yahoo/mail/or...
Reply:POSSIBLE ACCOUNT RECOVERY





if you have not signed in the account for 4 months


the account can not be recovered





TRY THESE LINKS FIRST


don"t help then contact yahoo





http://help.yahoo.com/l/us/yahoo/mail/or...





ABOUT CONTACTING YAHOO





you WILL NEED some account info that you gave when you signed up


OR AND


to prove who you are


you may have to send them a copy of your drivers license or your credit card, birth certificate etc


email them so they can give you full details then you can fax it to them etc





EMAIL ACCOUNT SECURITY





account-security-help@cc.yahoo-inc.com





The E-Mail address for Yahoo! Customer





cc-advoc@yahoo-inc.com





Yahoo Philippines - Asia Contact Info





http://asia.docs.yahoo.com/info/support/





http://asia.docs.yahoo.com/info/address/





UK Customer Care





http://help.yahoo.com/fast/help/uk/mail/...





Yahoo! Customer Care





USA: 1-866-562-7219 --- 1-800-318-0631


UK 020 7131 1000


Canada: 1-877-722 3755


Direct Number: 1-408-349-1572


Fax Number: 1-408-349-3301

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